Hello, when I want to install on my windows computer, the program miniconda3. When installing it, it always gives me an error if I apply just me (only for me), the error is: “failed to extract packages” and I can no longer continue with the installation. Could you tell me why this is happening to me, thanks.
Hi!
We will need more details to see if we can pinpoint what went wrong. Can you restart the installer but click on Show details as soon as you can so by the time the error shows up, you can move the alert dialog out of the way and take a screenshot?
Thanks!
Ok, I send a copy of the message with the details of the
installation error
Sincerely,
Ángel
(Attachment failed package install miniconda.rtf is missing)
The attachment is not correctly sent via email, apparently, Ángel. Can you do it via the Discourse web interface instead? Sorry!
I send a copy of the message with the details of the installation error Sincerely, Ángel
I send screenshot
Thanks! I am more interested in the last part of the logs, so please scroll down and take another screenshot. You can also copy the contents by right-clicking on the text (a menu ‘Copy to clipboard’ or similar should appear), and then paste it here. Whatever’s easier! Thanks again!
Output folder: C:\Users\Ángel\miniconda3\Lib
Extract: _nsis.py
Extract: _system_path.py
Output folder: C:\Users\Ángel\miniconda3\conda-meta
Extract: history
Output folder: C:\Users\Ángel\miniconda3
Extract: _conda.exe
Extract: pre_uninstall.bat
Output folder: C:\Users\Ángel\miniconda3
Output folder: C:\Users\Ángel\miniconda3\pkgs
Extract: urls
Extract: urls.txt
Extract: pre_install.bat
Extract: post_install.bat
Output folder: C:\Users\Ángel\miniconda3\pkgs\cache
Extract: 3e39a7aa.json
Extract: 4ea078d6.json
Extract: 59ba4880.json
Extract: 5ca77eed.json
Extract: 920c960f.json
Extract: c4a505b4.json
Output folder: C:\Users\Ángel\miniconda3\pkgs
Output folder: C:\Users\Ángel\miniconda3\pkgs\brotlipy-0.7.0-py310h2bbff1b_1002\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\bzip2-1.0.8-he774522_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\ca-certificates-2022.10.11-haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\certifi-2022.12.7-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\cffi-1.15.1-py310h2bbff1b_3\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\charset-normalizer-2.0.4-pyhd3eb1b0_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\colorama-0.4.5-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\conda-22.11.1-py310haa95532_4\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\conda-content-trust-0.1.3-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\conda-package-handling-1.9.0-py310h8cc25b3_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\console_shortcut_miniconda-0.1.1-haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\cryptography-38.0.1-py310h21b164f_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\idna-3.4-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\libffi-3.4.2-hd77b12b_6\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\menuinst-1.4.19-py310h59b6b97_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\openssl-1.1.1s-h2bbff1b_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pip-22.3.1-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pluggy-1.0.0-py310haa95532_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\powershell_shortcut_miniconda-0.0.1-haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pycosat-0.6.4-py310h2bbff1b_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pycparser-2.21-pyhd3eb1b0_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pyopenssl-22.0.0-pyhd3eb1b0_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\pysocks-1.7.1-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\python-3.10.8-h966fe2a_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\requests-2.28.1-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\ruamel.yaml-0.17.21-py310h2bbff1b_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\ruamel.yaml.clib-0.2.6-py310h2bbff1b_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\setuptools-65.5.0-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\six-1.16.0-pyhd3eb1b0_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\sqlite-3.40.0-h2bbff1b_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\tk-8.6.12-h2bbff1b_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\toolz-0.12.0-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\tqdm-4.64.1-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\tzdata-2022g-h04d1e81_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\urllib3-1.26.13-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\vc-14.2-h21ff451_1\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\vs2015_runtime-14.27.29016-h5e58377_2\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\wheel-0.37.1-pyhd3eb1b0_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\win_inet_pton-1.1.0-py310haa95532_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\wincertstore-0.2-py310haa95532_2\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\xz-5.2.8-h8cc25b3_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs\zlib-1.2.13-h8cc25b3_0\info
Extract: repodata_record.json
Output folder: C:\Users\Ángel\miniconda3\pkgs
Extract: python-3.10.8-h966fe2a_1.conda
Extract: ca-certificates-2022.10.11-haa95532_0.conda
Extract: tzdata-2022g-h04d1e81_0.conda
Extract: vs2015_runtime-14.27.29016-h5e58377_2.conda
Extract: vc-14.2-h21ff451_1.conda
Extract: bzip2-1.0.8-he774522_0.conda
Extract: libffi-3.4.2-hd77b12b_6.conda
Extract: openssl-1.1.1s-h2bbff1b_0.conda
Extract: sqlite-3.40.0-h2bbff1b_0.conda
Extract: tk-8.6.12-h2bbff1b_0.conda
Extract: xz-5.2.8-h8cc25b3_0.conda
Extract: zlib-1.2.13-h8cc25b3_0.conda
Extract: menuinst-1.4.19-py310h59b6b97_0.conda
Extract: certifi-2022.12.7-py310haa95532_0.conda
Extract: colorama-0.4.5-py310haa95532_0.conda
Extract: console_shortcut_miniconda-0.1.1-haa95532_0.conda
Extract: idna-3.4-py310haa95532_0.conda
Extract: pluggy-1.0.0-py310haa95532_1.conda
Extract: powershell_shortcut_miniconda-0.0.1-haa95532_0.conda
Extract: pycosat-0.6.4-py310h2bbff1b_0.conda
Extract: ruamel.yaml.clib-0.2.6-py310h2bbff1b_1.conda
Extract: toolz-0.12.0-py310haa95532_0.conda
Extract: win_inet_pton-1.1.0-py310haa95532_0.conda
Extract: wincertstore-0.2-py310haa95532_2.conda
Extract: pysocks-1.7.1-py310haa95532_0.conda
Extract: ruamel.yaml-0.17.21-py310h2bbff1b_0.conda
Extract: setuptools-65.5.0-py310haa95532_0.conda
Extract: tqdm-4.64.1-py310haa95532_0.conda
Extract: conda-package-handling-1.9.0-py310h8cc25b3_1.conda
Extract: charset-normalizer-2.0.4-pyhd3eb1b0_0.conda
Extract: pycparser-2.21-pyhd3eb1b0_0.conda
Extract: cffi-1.15.1-py310h2bbff1b_3.conda
Extract: brotlipy-0.7.0-py310h2bbff1b_1002.conda
Extract: cryptography-38.0.1-py310h21b164f_0.conda
Extract: pyopenssl-22.0.0-pyhd3eb1b0_0.conda
Extract: urllib3-1.26.13-py310haa95532_0.conda
Extract: requests-2.28.1-py310haa95532_0.conda
Extract: conda-22.11.1-py310haa95532_4.conda
Extract: six-1.16.0-pyhd3eb1b0_1.conda
Extract: wheel-0.37.1-pyhd3eb1b0_0.conda
Extract: conda-content-trust-0.1.3-py310haa95532_0.conda
Extract: pip-22.3.1-py310haa95532_0.conda
Thanks Ángel.
I don’t see any errors in that log… The ‘tilde’ in your username (Á) might be the issue, although it shouldn’t! Just in case, can you check whether a target location other than the default one (e.g. C:\Miniconda) works in your case?
Let’s see how it goes and thanks for the patience!
I have changed my username without tilde, then and started the installation of miniconda3, choosing c:\ as indicated and it gives me this: error: path c:\miniconda3 is not writable…
I send you a screenshot
OK, let’s try something. Instead of opening with the regular double click, can you right-click and choose “Run as administrator”?
Yes, I had already tried that option. It keeps giving me error. It’s amazing how something so simple can be so complicated. I understand that it must be a conda bug, since for all users if it is installed
I am so sorry you are experiencing all these issues. At this point all I can offer is a 1:1 call to see if we can debug things together live?
Jaime and I have had a call, the problem seems to be related to the tildes in my username. To fix it we have chosen a different location without tildes. Also there seems to be an interference with an old python extension for VSCode.
I have a similar issue. I have tried different installers as well. It’s a brand new laptop that I am working with. Apart from vscode, there isn’t another application that I’ve installed either. Any suggestions on what the issue could be?
I posted my problem on the conda forum. From there an engineer contacted me. I leave you his contact.
REDACTED. Send him an email with the problem and see what he responds to. Luck.
delete the file “.condarc” in “C:\Users\your name”,then install it.
after a day of struggle installing and uninstalling …this finally worked for me. Thanks
